Did you hear that 2012 is the year of the assistant??It?s clear: Siri was only the beginning. Today, assistants can do my bidding for a bunch of transactional, task-oriented use cases, saving me a few precious steps along the way. In the future, assistants will be capable of doing more and more non-trivial things. And, Norm Winarsky is right -- Siri isn?t one assistant to rule them all. We?ll soon have a cadre of specialized software agents at our side.